March 18th, 2008I hate dealing with the general public!!
Grr….I guess I have to deal with it since I’m on the phone with people ALL DAY!!
Let me break it down…today I worked a nice short shift. Of course I have to get a call with a complete prick on the other end. I greet each and every customer the same, “Hi, can I get your 10-digit phone number please”. (I need their phone number in order to pull up their information).
So anyways, I get a guy and answered the call like that. He gives me his number and then I have to verify some information. Then he says to me, “Just so you know for next time, answer with a hello, how are you doing? How was your day?” etc….I can’t remember all the exact words he used. I didn’t know what to respond because I was like WTF!!
Who the hell are you that I have to ask how was your day, if you are feeling alright, etc?? This guy honestly thought he was the king of the castle or something and that everyone has to bow down to him. He even asked to speak to my supervisor which I then just gladly transferred him to customer service and let them deal with him and call my supervisor.
Like honestly…I still can’t believe what a prick this guy was. I treat everyone one of my customers the same. I’ll greet them all the same and ask the exact same questions. So I don’t know what was up this guys ass but man…..it ticked me off that he thought he was better than everyone.
It’s not like my supervisor can do anything about it anyways as I treat everyone with the same respect they give me. He was such an asshole though. I seriously wanted to tell him off on the phone but can’t since a.) The call is recorded and b.) I just got the job not too long ago and don’t want to put that in jeopardy.
I seriously hope he jumps off a cliff or something. People like that have no business living if they in turn can’t be nice to others without demanding special treatment. Like give me a break…what a nut job.









































March 19th, 2008 at 8:16 pm
Nice. As if you get to decide how you answer calls anyway.